Last updated: 5 August 2026
1. Who we are
This website is operated by Arka Communication Pvt. Ltd., an influencer marketing and content production agency based in Mumbai, India. In this policy, “we” and “us” mean Arka Communication Pvt. Ltd.
2. Information we collect
When you submit an enquiry form, we collect the name, email address, phone number, company name, service interest, budget range, and enquiry details you provide. Our servers also record standard technical data such as your IP address, browser, device type, and the pages you visit.
3. Where your enquiry is stored
Form submissions are emailed to us and are also stored in this website’s own database on our hosting provider’s servers, so that we can track and respond to enquiries. Access to that stored data is restricted to authorised Arka personnel and our website administrators.
4. How we use it
We use your information to respond to enquiries, prepare proposals, deliver services, and, where you have consented, to share relevant updates about our work. We do not sell personal data.
5. Sharing
Data is shared only with service providers who help us operate, such as email, hosting, analytics and CRM providers, under confidentiality obligations, or where required by law.
6. Cookies
This site uses cookies for analytics and performance. You can disable cookies in your browser settings; parts of the site may behave differently as a result.
7. Retention and security
We retain enquiry data only as long as needed for the purposes described above, and protect it with reasonable technical and organisational measures. You may ask us to delete it sooner.
8. Your rights
You may request access to, correction of, or deletion of your personal data, or withdraw consent, by writing to devesh@arkacommunication.co or calling +91 97696 12163. We will respond within a reasonable period.
9. Grievances
If you are not satisfied with how we have handled your data, you can raise a grievance with us at devesh@arkacommunication.co and we will investigate it.
10. Updates
We may update this policy from time to time. The current version will always be available on this page.